Work for Easia Travel

VIETNAM – Ho Chi Minh City – Tour Operator Executive German market

  • Job title: Tour Operator Executive (German market)

  • Job function: Staff

  • Location: Vietnam

  • Experience level: 1 year

  • Salary: Experience dependent

  • Expire date: 31-12-2023

JOB DESCRIPTION

Compile and recheck all information received.

  • Recheck the new programs carefully and inform the Sales Department or Reservation staff of any problems.
  • Ensure that all the needs of the clients are met (request a confirmation from the Sales department to guarantee that all the received information is correct)

Conduct the operating program.

  •  Build a tour program and prepare tour guide materials: recheck all the services, add notes for the guide with special remarks concerning the traveler’s profile (s), and prepare welcome gifts, sightseeing tickets, tourist registration forms, etc.

Deliver profiles over to tour guides.

  • Brief programs carefully to tour guide, pay attention to the unique selling points compared with the origin.
  • Make calls and deliver profiles to tour guides five days in the low season and three days in the high season.

Monitor, supervise, and solve problems arising during the tour.

  • Pre-check services to ensure all services are reserved before the client arrives.
  • Monitor, supervise, and update information and situation of tourists through the tour guide.
  • Directly solve problems during the tour and take responsibility for any issues arising and additional costs.
  • Update the issues in the issue reports and transfer them to the Quality Control Department.

JOB REQUIREMENTS

  • Fluent in the German language
  • Good Strong knowledge of the Tourism field, Hotel and Tourism Management
  • Good leadership and management skills
  • Good analytical and problem-solving skills and strong decision-making skills
  • Good presentation skills
  • Good communication skills
  • Good computer skills (Excel, Word, Outlook)
  • Good planning and organizational skills to balance and prioritize work
  • Self-motivated to learn new concepts and participate in new projects

 

Characteristics: pleasant personality, positive attitude, open-minded, honest, active, and decisive

University: Bachelors or Masters in Hotel/Tourism/Foreign languages or other related fields

Experiences: Non-Experiences experiences will be the priority

WHAT WE OFFER

*** Working time

  • 40 hours per week (8h30 – 12h & 13h30 – 17h30)
  • Off on Saturday & Sunday
  • 12 days of annual leave entitlement

 

***Benefit & Advantage:
Staff Wellness Program:

  • Annual Medical Checkup
  • Personal accident and health insurance 24/24 (PTI)

HOW TO APPLY

Do you believe that you could make a difference at Easia Travel? Please send a cover letter and CV to Human Resource Department

apply now