The Da Nang International Terminal Investment and Operation Joint Stock Company (AHT) inaugurated self-check-in kiosks for passengers of Korean Air at Da Nang International Airport on August 1.
The passengers arriving at Da Nang International Airport can choose their seats and complete the check-in process for their flight within just two minutes at the kiosk.
The service helps reduce waiting time for passengers and minimizes congestion during the check-in process, Hai noted.
AHT will integrate the software data to allow all airlines operating flights to and from Da Nang International Airport to use this system.
Additionally, the firm plans to deploy more services, such as automated boarding gates and self-baggage drop systems, he said, adding that when all these systems are synchronized, passengers will save a significant amount of time during the check-in process, allowing them to enjoy and experience various amenities and services at the airport.
Self-check-in kiosk is currently a trend in modern airports worldwide, providing quick and convenient experiences for passengers. Besides the speed benefits, the system is favored for its simplicity, with clear instructions displayed on the touchscreen and easy-to-understand bilingual content.
To ensure that all passengers can easily use the system, a Passenger Assistant Team (PAT) has been arranged at the airport to assist passengers./.
Source: Vietnam Airlines